This definitely gives me the look I wanted in the finish I wanted and I love the fact that it is so easy to change out the toilet paper. But it is loose enough to rattle once the roll gets about half way finished. I don't know if it is just this one or if all of them are this way. I haven't had this long enough to determine if this indicates some kind of product error. There was no difficulty with the directions or mounting assembly. I'd like to give the overall rating a 3.5 but that isn't an option and I think it's worth more than a 3.0.