100.00 % First Review:
7/6/2009 Last Review:
Dr J C J.
Henderson, NCJul 06, 2009
problem resolved by krause
My sink and faucet arrived REALLY quickly. When I finally was ready to install, I found the washer and bolts were missing from my purchase. I called the 800 number provided and the nice service rep promised to send the bolts (this was friday at 4:45 PM) When they had not arrived in a week, I called back and they were very sorry and promised to send it. I received a shipping tracking number from them and the parts arrived in 2 days. Installation was just as provided in the instructions and the unit works well. Quite a conversation piece when visitors use the facilities. I saved the instructions taped under the sink in case I need special washers from them someday. Their service department is very good and polite.
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5 of 5 people found this review helpful
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